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MyBusiness Center Solutions Store FAQ

What's the difference between buying an application from MyBusiness Center Solutions Store and buying it directly from the vendor?

When you buy an application from MyBusiness Center Solutions Store, you get the same great application you would get directly from the vendor at the same great price (sometimes even better with special offers from MyBusiness Center Solutions Store). You also get the added features that come with being MyBusiness Center Solutions Store customer, such as a single point of contact for support for managing your applications, integrated application and user management, a MyBusiness Center Solutions Store Homepage and consolidated billing.


How do I get technical support?

There are two ways to contact our support team. First is to go to the Support page on our website and create a support ticket. The second, go to your applications support page found on your account page under installations. This support page has resources available to answer your questions including the ability to submit a support ticket, watch videos or view forums.


What forms of payment do you accept?

We accept Visa, MasterCard, Discover and American Express.


Is my data safe?

MyBusiness Center Solutions Store and its partners apply industry best practices to keeping your data safe and secure. In most cases, unless you have top notch technical talent on your staff and spend a significant portion of your time and money on computing infrastructure, your data is safer in our professionally run data center than it would be on your own network.


If I give you my email address, will I receive spam?

MyBusiness Center Solutions Store respects the privacy of our customers. We never share your email with others for marketing purposes. MyBusiness Center Solutions Store occasionally sends email to our customers with news about new products, promotions or enhancements in the MyBusiness Center Solutions Store. Every email contains a link that allows you to easily unsubscribe from these emails.


If you purchase a product from a MyBusiness Center Solutions Store partner, we need to release your email address to the partner in order to complete the transaction. We give you a chance to approve the transfer of this information during the purchasing process. If you proceed, your data will be subject to the privacy policy of the partner. We provide links to our partners' privacy policies when we ask for your approval so you can determine whether the partner's privacy policy is acceptable to you. You will also be subject to a partner's privacy policy if you sign up for an application on a partner's site after clicking a link in MyBusiness Center Solutions Store.


I have other questions, can I talk to a live person?

Absolutely! Use the "Get Help" link on the home page to send an email to our customer support team. Include your phone number and someone will give you a call back in a timely manner.


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