Change, whether it be good or bad, is an inevitability. No matter what an individual, group, or company may do, time will move forward, bringing forth new challenges, conflicts, and opportunities. How each moment of change is perceived and dealt with, on the other hand, is entirely under our control.
A positive or negative reaction to change in one’s life can have long lasting effects, influencing future decisions and actions. When applying that sentiment to an entire workforce, the same is still true, except an entire business (and its employees) are affected. But much like in one’s personal life, certain strategies can be utilized to positively react to change within the workplace, a methodology known as change management.
Originally introduced as a formal discipline in the 1960s, change management has never been more relevant to businesses today. Given the vast amount of rapid change seen in the modern business world it’s a definite necessity to equip a company’s employees with the proper tools to not simply deal with change, but embrace it.
This is true on many levels but let’s take a look at recent technological advances to prove the point. In the last ten years alone we’ve seen a plethora of new technologies come and go: the widespread adoption of smartphones, the unarguable rise of social media, and a multitude of apps and software that have revolutionized modern business practices.
Now, what would happen if a company did nothing to aid their employees in adjusting to such changes, even one as small as the introduction of a new program that used by the entire workplace? Yes, after some time everyone would eventually grow accustom to the new workflow, but not before spending time learning the new software for themselves, wasting mental energy worrying about potential other upheavals, and potentially even dislike for a new tool they weren’t properly briefed on.
In other words, hours of time and energy are wasted (and thus money), simply because a change management strategy wasn’t implemented to ensure the aforementioned issues were avoided. Unfortunately, this is more often the case than not for many businesses, as leaders are not trained in the art of change management. Fortunately, individuals like Terry Paulson are, and their knowledge is entirely at your disposal.
A PhD psychologist and seasoned leadership speaker, Terry Paulson is an expert on change management, and takes a fairly simple, yet effective position when it comes to dealing with change: optimism. Rather than waste precious moments with feelings of helplessness and frustration, Terry teaches companies (both leaders and employees) to reorient change in a positive light, a technique he calls “flexible optimism.” In doing so, a company can make change work for them, creating moments of success where there once was a struggle.
To find out more on Terry Paulson’s approach to change management, head over to his speaker profile page here. For other leadership speakers who touch on similar topics, consult The Sweeney Agency’s list of speakers here.2015-12-19
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